Working from home is a trend that isn’t about to go away any time soon. As many business owners and staff are likely aware, the past few years has witnessed a surge in the number of employees who are able to work from home. In fact, a recently published Gallup State of the American Workplace report revealed that a staggering 43% of U.S. workers spend at least some of their time working remotely, a near five percent increase from previous years. Within the sectors associated with Information Technology, around 8% of employees work from home, while 21% say they utilize their living room/office at least once per week.
This on-going trend is something that is not inherently reflected within technological advancements that allow people to work remotely. Many employees surveyed by Forrester stated that they were dissatisfied with the tools that they are given to work from home. By studying the statistics, it becomes apparent that entrepreneurs have a tendency to remain more focused on improving the communication technology within the central office rather than upgrading the systems of those who work externally. When considering that IT staff act as a vital component of any digitally savvy company, this can certainly create issues.
Fortunately, one of Algo Communication Products’ partners, Avaya, has done extensive research into what workers really need in order to make their remote working experience a positive one. Their findings revealed that, when it came to their work phones, people generally cited voice quality, ease of use, and as many parallels as possible between it and their personal mobile phone devices as being the most vital components of any remote phone system. Many employees also stated that they preferred desktop business phones over soft phones, expressing concerns with the security and flexibility of the latter.
As always, Avaya has been able to take their findings and hone it into technologically advanced phone solutions. The Avaya Desktop Experience is designed to improve the satisfaction of remote workers through state-of-the-art communication devices. Those who have been able to utilize these upgrades have expressed immense satisfaction with the diverse and flexible innovations on display.
The Avaya Desktop Experience digitally transforms the home office by offering a flexible Wi-Fi system that allows one to work in any nook and cranny of their house. It also combines a plethora of communication channels, whether they be social, chat, or voice, into one easily accessible platform. The system is designed to be compatible across a number of different devices, and users will be able to view presentations, videos, photos, and even listen to music on any screen within their home. There are even a variety of bonus features that can be implemented in order to incorporate the house’s functions, such as turning lights on and off, into the device.
While many managers choose to pre-occupy themselves with upgrading the communications systems of their offices, too many fail to consider those who work from home. As the number of remote workers continues to grow, we believe that they should all be able to access the same systems that their cubicle-bound colleagues utilize daily. The Avaya Desktop Experience is a formidable package that has been re-shaping offices in staggering ways, and the fact that it is now accessible in an external setting is something that is sure to alter the satisfaction and productivity of workers in a positive manner. For more information regarding which communications solution works best for you, you know who to call!