British Columbia is heralded as a one of the greatest wildernesses in the World, with thousands visiting every year to explore our bounty of forests, lakes, and coastlines. Even the most rugged of outdoors adventurers have a tendency to bring a piece of digital ware with them on their excursions- a GPS, smart-watch, or satellite assisted cell phone. No matter where we go, modern technology follows. Ask a random person on the street if they carry a cell phone with them and in the answer will inevitably be- ‘yes’.
Many office workers over the past few years have begun to notice one thing: that much of the technology and options that are available to them on their ubiquitous mobile devices are not present within their workspace. In fact, a recent study of US business executives, managers, and consultants revealed that they believed workplace tech had profound impacts on job acceptance and skilled worker retention. Simply put, people who step into tech-accelerated office environments are more likely to not only perform better, but also extend their tenure significantly.
If this doesn’t seem like common sense to you, picture walking into a new office, excited to begin a new professional role, only to be faced with rows of dated and antiquated phones. For an employee, this may be disheartening. For a potential investor or business partner, this could be a dealbreaker.
One of Algo Communication Products’ long standing partners, Avaya, has done a number of polls around offices throughout America and Canada, effectively collecting data that shows exactly what technology employees want to see integrated within their workspaces. Unsurprisingly, the results of these surveys revealed that many workers, especially those under the age of 35, wanted their desktop phones to have similar features to their mobile devices. Customizability was one of the most outstanding requests when it came to upgrading office hardware, and many employees wanted to see levels of personalization within their enterprise that ran akin to that which they would experience in their extracurricular activities.
Fortunately, Avaya has prepared a solution that is sure to satisfy the universal desire for advanced workspaces. Their new Essential Experience IP phones offer state-of-the-art user interfaces that contain a variety of customizable features including adjustable screensavers, calendars, and a number of other apps and tools. For organizations seeking to upgrade their devices at lower costs, these competitively prices and outstanding upgrades are a sure-fire way to increase the satisfaction and efficiency of your contact center.
Taking things one step further, the Avaya Vantage Device is an exceptional piece of communications tech that serves to bridge the gap between mobile devices and those that rest on office desks. Created in partnership with Android, these phones offer untold levels of personalization. Bearing a large glass display, the Vantage Device not only permits users to customize their phone to their hearts content, but also provides access to millions of applications that offers untold levels of flexibility for businesses of all types. Working alongside Algo, these devices can be tailored to suit the needs of any enterprise, no matter how niche or technologically acclimatized they may be.
When it comes to operating a business, employee satisfaction is just as important as customer satisfaction. By providing your workers with technology that allows them to customize their workspace in fun and unique ways, you are helping them feel more at home and more prepared to be the best professional that they can be. With job acceptance numbers waning, it is important to be able to retain a skilled workforce, and, thankfully, Avaya may just have the right solution.
If you are looking to upgrade your office space into the 21st century and truly show your employees and clients how forward-thinking your organization can be, then do not hesitate to give Algo a call. With decades of experience in the communications business we are accustomed to providing services to a wide range of businesses, and would be more than happy to work together to determine which technological solution works best for you and your staff.