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November 18, 2018 By Algo Communication Products

Keep It Simple: Why Avaya’s Desktop Experience Is Revolutionizing Office Spaces

Want to have a glimpse into the nightmare world of IT staff? Just close your eyes and picture wires. Lots of wires. This discomforting image is just one part of an ongoing horrific tragedy: IT staff and office workers in general are faced with an array of business applications and technologies that seemingly only become more numerous and complicated with the release of each new model or update. What may appear to be a bundle of wires or overabundance of software features can quickly become a detriment to any business, and can leave your technologically savvy co-workers pulling out their hair and quitting their jobs.

Current forecasts regarding what the office of tomorrow is going to look like does little to diminish this overbearing complexity- omnichannel communication plans, AI driven contact centers, and the ongoing need to drive business via social media are all major contributors to a clutter problem that has been rotting away at promising enterprises for decades. In recent years, Algo Communication Products Ltd. has experienced many of these problems vicariously through our clients, and have heard on multiple occasions the complaints of staff members who believe that the tools that they use in their personal lives are exponentially better than those they use at work. These observations have been hammered home by a number of studies performed by Avaya, the results of which indicate that many employees feel that the ease and flexibility with which they utilize their personal devices dwarfs any of the technological interactions that they have while on the job.

Fortunately, communications technology has been able to progress in leaps and bounds in an attempt to meet the demand for simplicity. Taking note of worker preferences, Avaya’s Desktop Experience aims to mask or alleviate complexity while empowering employees with state-of-the-art communication tools. By utilizing these upgrades, your staff will be able to take advantage of features such as:

  • Enhanced Connectivity: Rather than tediously dialing extensions and numbers, calls or video conference chats can be created using voice commands only. The smooth interface here will ensure that participants feel connected in real-time, and need not worry about pesky dropped calls or interference.
  • Personalization: Make your staff feel at home. The desktop features here are highly customizable, and users will be able to use their device to play music, show the weather forecast, answer questions, and basically use the Web in any capacity.
  • Multi-Device Solutions: Different pieces of hardware will be able to integrate and connect seamlessly with one another. All users will be able to take advantage of the same premium services and features.
  • One-Touch Service: Connecting with business contacts or accessing your favourite applications can be one touch away. The customizable component of the Avaya Desktop Experience can allow you to keep your priorities in line by maximizing their accessibility.

Nothing is worse than seeing your staff slowly becoming more and more frustrated by the sheer complexity of the software and hardware applications within your office. By integrating Avaya’s new desktop devices your office will not only be able to move away from this unnecessary stress, but will also have access to some of the most powerful communication apps and devices that are currently on the market. With offices getting more convoluted there is no reason why you shouldn’t be making moves to oust the competition. Contact Algo today and we can work towards making your IT staff happy to face a new day on the job!

 

 

 

Filed Under: Avaya, Business Communication Solutions

About Algo Communication Products

Algo Communication Products is a full service center for business and office telephone systems serving Vancouver and the lower mainland. From new product installations to move and relocation services, our partnerships with Avaya, Cisco, and ShoreTel Phone Systems allow us to offer customers a large range of solutions that can be customized to your specific business telephone needs.

Testimonials

whitewaterEveryone at Whitewater is very happy with the Norstar Telephone & Voicemail System. Not only are the system and phones first rate but also the service, talent and personalities of everyone I've met from Algo Communication Products. You are definitely our supplier of choice for all our communications needs and will be highly recommended to anyone we speak to. | Whitewater Communications - North Vancouver, BC

crThe staff at Campbell, Renaud would like to thank you for the excellent work your team did installing our new telephone system. They made the transition from the old system to the new quick and easy. The technician was very neat and tidy and worked efficiently. Overall, we were extremely satisfied at the service we received and are very pleased to be using our new phones. We thank you all for your co-operation, kindness and excellent service." We would recommend your company and your services without hesitation. | Campbell, Renaud - Burnaby, BC

axidataI would like to thank you profusely for the excellent work your company did in helping us with our communication needs. We are very grateful for such a smooth transition to our new phone system. Once again, thank you very much. | Axidata Inc.

wsbI am writing to commend your staff for their customer service. As clients of yours for several years, we have always found your staff to be most helpful and courteous. Your staff is a credit to your company. | Weiler-Smith-Bowers

peakI would like to thank you all concerned for the very efficient equipment sale, installation and after-sales service. Your attention to every aspect has been excellent. You are a credit to your industry and a sincere pleasure with which to work. | Peak Investment Services

bccThank you all for the very fine work on this telephone system installation. Even the few expected glitches were easy to deal with since we had such good support. Your after hours service and support is top notch. We are pleased to recommend Algo when asked. | Brouwer Claims Canada & Co. Ltd

haAlgo Communication Products Ltd. was selected based on their expertise and professionalism. We have installed a VoIP solution using the BCM from Nortel Networks to connect our Vancouver Airport, Vancouver Harbour, Victoria Harbour and Nanaimo Harbour locations. Algo took the time to understand our requirements, recommend a solution based on proven technology and delivered in a timely manner. | Harbour Air Seaplanes - Richmond, BC

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Business Telephone Systems & Solutions Since 1968

Algo Communication Products Ltd. is a British Columbia owned and operated company founded in 1968. The purpose of the company was to provide quality telecommunication products primarily to Telephone Companies and Utilities.

Location and Contact Hours

Algo Communication Products Ltd.
4500 Beedie Street
Burnaby, BC
Canada, V5J 5L2

Phone: 604.438.3333
Fax: 604.437.5726
Toll Free: 1.800.226.7722
Customer Service: 604.438.3044

Hours: Monday-Friday 8:30AM-5PM

From The Blog

  • Scared To Transition To The Cloud? Don’t Be. Here’s Why:
  • Algo’s Solutions: How We Help You Make Sense of The New Business Landscape
  • How Avaya’s Desktop Experience Is Re-Shaping Remote Workplaces
  • Keep It Simple: Why Avaya’s Desktop Experience Is Revolutionizing Office Spaces
  • Keeping Your Customers Satisfied: Tech-Based Solutions That Cater To The Consumer
  • Not-So-Intelligent: Why AI May Alienate Your Customer Base
  • Avaya’s Phone Solutions: Tailored To Keep Your Employees Happy
  • Avaya Workspaces: Transforming How Companies Do Business

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Copyright© 2019 By Algo Communication Products Ltd. All rights reserved. 4500 Beedie Street, Burnaby, BC Canada V5J 5L2 1-800-226-7722 Customer Service: 604-438-3044 Providing superior business telephone systems and solutions for Greater Vancouver, the Lower Mainland, Fraser Valley, Vancouver Island, and the rest of British Columbia. Terms and Conditions · Privacy Statement · Web Design by Fat Cat Marketing