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April 15, 2018 By Algo Communication Products

Science Fiction or Good Business Practice? Why Machine Learning Is About To Revolutionize the Customer Experience

The last decade has borne witness to a ‘digital transformation’ that has fundamentally altered the ways in which businesses conduct themselves. Faced with a growing multitude of options as well as never-before-seen levels of accessibility driven by the presence of mobile devices and applications, consumers have taken the upper hand in terms of directing the initiatives of enterprises. Since customers are always on the look out for more streamlined and efficient services, companies have to be much more careful and resourceful when it comes to handling their client base. With so much innovation occurring on such a frequent basis, the real question on many business owners’ minds is: what happens next? Today, Algo Communication Products would like to provide our readers with a glimpse of the next stage of the customer experience: one driven by artificial intelligence and machine learning. [Read more…]

Filed Under: Business Telephone Systems

March 15, 2018 By Algo Communication Products

The Future Of Telecommunications

unified-communications-algo-communication-products-blog-post2017 was a big year for Algo Communication Products and the telecommunications field in general. From cloud technology to virtual agents and intelligent software, there were a variety of innovations that morphed and re-shaped how we- and our clients- conduct business. With the virtual steamroller known as the ‘digital revolution’ running full tilt, 2018 is shaping up to be another phenomenal year for communication technology. Today, we are going to go over a few trends that we believe are likely to shape our industry, and fundamentally change how companies operate.

[Read more…]

Filed Under: Business Telephone Systems

February 28, 2018 By Algo Communication Products

Patching The Cloud: Why Cisco And Google’s New Partnership Is Making Waves

The ability to distribute and store shared resources, information, and software through the networking magic of the Internet is a phenomenon that has re-structured how businesses operate. Commonly referred to as ‘cloud computing’, this method of storing and accessing data and programs through the web as opposed to tangible hard drives is a powerful advancement that has truly pushed the boundaries of communication technology. Here at Algo Communication Products, we stand at the forefront of the group of technology-based businesses that are driving these features forwards within enterprises all across the Lower Mainland. [Read more…]

Filed Under: Hosted/Cloud Telephony Solutions

February 15, 2018 By Patrycja Walus

Flexibility, Connectivity, and Innovation (or) How We Shape The Cloud While The Cloud Shapes You

If there is one word that we feel encapsulates Algo Communication Products’ day to day operations it would have to be flexibility. Through decades of providing exceptional communications services to our loyal clients, our business has only grown and become more advanced thanks to our willingness to adapt to new trends and customer demands. This commitment towards innovation and scalability is part of what has driven the popularity of our flexible cloud based services. As communication systems have evolved, so too have the needs and wants of the general public. While customers twenty years ago may have been happy interacting with their favourite companies through one single medium, most likely a telephone, today cloud technology has opened a metaphorical prize box of interactive communication options. [Read more…]

Filed Under: Business Telephone Systems, Cisco

January 30, 2018 By Algo Communication Products

Time For An Upgrade: Cloud Technology Is Changing How We Do Business

lifetime-customer-value-blog-021816The sheer number and diversity of channels that we use to communicate have grown over the past few decades, and only continue to expand. From the spoken voice and hand-written communication to cell phones, e-mails, and video technology, the ways in which we are able to connect with other human beings is constantly evolving. This ongoing divergence of mediums is something that has profoundly influenced the decision of many businesses to move communication channels into the cloud. In fact, Algo Communication Products Ltd. research has estimated that, by 2020, almost 78 percent of companies will fully rely on this technology as a hub for interconnectivity. Using the cloud, organizations face a bevy of advantages, including boosts to productivity and efficiency. [Read more…]

Filed Under: Hosted/Cloud Telephony Solutions

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Testimonials

commercialOn behalf of Commercial Lighting Products Ltd., I would like to express our complete satisfaction with our Norstar Telephone System that we purchased from Algo. The quality service provided by Algo is top notch. The Norstar System is extremely flexible and very user friendly. I would not hesitate to recommend your company's products and services to other companies. | Commercial Lighting Products Ltd. - Delta / Victoria, BC

whitewaterEveryone at Whitewater is very happy with the Norstar Telephone & Voicemail System. Not only are the system and phones first rate but also the service, talent and personalities of everyone I've met from Algo Communication Products. You are definitely our supplier of choice for all our communications needs and will be highly recommended to anyone we speak to. | Whitewater Communications - North Vancouver, BC

crThe staff at Campbell, Renaud would like to thank you for the excellent work your team did installing our new telephone system. They made the transition from the old system to the new quick and easy. The technician was very neat and tidy and worked efficiently. Overall, we were extremely satisfied at the service we received and are very pleased to be using our new phones. We thank you all for your co-operation, kindness and excellent service." We would recommend your company and your services without hesitation. | Campbell, Renaud - Burnaby, BC

axidataI would like to thank you profusely for the excellent work your company did in helping us with our communication needs. We are very grateful for such a smooth transition to our new phone system. Once again, thank you very much. | Axidata Inc.

wsbI am writing to commend your staff for their customer service. As clients of yours for several years, we have always found your staff to be most helpful and courteous. Your staff is a credit to your company. | Weiler-Smith-Bowers

peakI would like to thank you all concerned for the very efficient equipment sale, installation and after-sales service. Your attention to every aspect has been excellent. You are a credit to your industry and a sincere pleasure with which to work. | Peak Investment Services

bccThank you all for the very fine work on this telephone system installation. Even the few expected glitches were easy to deal with since we had such good support. Your after hours service and support is top notch. We are pleased to recommend Algo when asked. | Brouwer Claims Canada & Co. Ltd

haAlgo Communication Products Ltd. was selected based on their expertise and professionalism. We have installed a VoIP solution using the BCM from Nortel Networks to connect our Vancouver Airport, Vancouver Harbour, Victoria Harbour and Nanaimo Harbour locations. Algo took the time to understand our requirements, recommend a solution based on proven technology and delivered in a timely manner. | Harbour Air Seaplanes - Richmond, BC

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Business Telephone Systems & Solutions Since 1968

Algo Communication Products Ltd. is a British Columbia owned and operated company founded in 1968. The purpose of the company was to provide quality telecommunication products primarily to Telephone Companies and Utilities.

Location and Contact Hours

Algo Communication Products Ltd.
4500 Beedie Street
Burnaby, BC
Canada, V5J 5L2

Phone: 604.438.3333
Fax: 604.437.5726
Toll Free: 1.800.226.7722
Customer Service: 604.438.3044

Hours: Monday-Friday 8:30AM-5PM

From The Blog

  • Science Fiction or Good Business Practice? Why Machine Learning Is About To Revolutionize the Customer Experience
  • The Future Of Telecommunications
  • Patching The Cloud: Why Cisco And Google’s New Partnership Is Making Waves
  • Flexibility, Connectivity, and Innovation (or) How We Shape The Cloud While The Cloud Shapes You
  • Time For An Upgrade: Cloud Technology Is Changing How We Do Business
  • A Happy Medium: A Snapshot Of Why The Balance Between Technology And Human Interaction Is So Relevant In Today’s Service Industry
  • The Power Of Image and Sound: Musings On How Video Technology Has Changed The Ways We Work
  • On-Hold Hotel: Why Up-To-Date Communication Systems Are Indispensable Within The Hospitality Industry

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Copyright© 2018 By Algo Communication Products Ltd. All rights reserved. 4500 Beedie Street, Burnaby, BC Canada V5J 5L2 1-800-226-7722 Customer Service: 604-438-3044 Providing superior business telephone systems and solutions for Greater Vancouver, the Lower Mainland, Fraser Valley, Vancouver Island, and the rest of British Columbia. Terms and Conditions · Privacy Statement · Web Design by Fat Cat Marketing