If there is one word that we feel encapsulates Algo Communication Products’ day to day operations it would have to be flexibility. Through decades of providing exceptional communications services to our loyal clients, our business has only grown and become more advanced thanks to our willingness to adapt to new trends and customer demands. This commitment towards innovation and scalability is part of what has driven the popularity of our flexible cloud based services. As communication systems have evolved, so too have the needs and wants of the general public. While customers twenty years ago may have been happy interacting with their favourite companies through one single medium, most likely a telephone, today cloud technology has opened a metaphorical prize box of interactive communication options.
This demand continues to drive Algo’s need to provide flexible solutions to our client base. High volume messaging, video, presentation, meeting abilities, and call sharing are all become staples of businesses throughout the developed world, a reality that only compounds the necessity for a multitude of options that are available throughout private, public, and hybrid cloud deployments. The evolution of businesses only makes the puzzle more complex as expansion prompts a need for services that can be integrated quickly and seamlessly across different platforms.
Fortunately, many of the problems associated with adapting to this ever-shifting landscape of entrepreneurial technologies can be adequately addressed through the use of unified communications platforms such as Cisco’s NWN Communications. This service platform integrates hosted voice, video, telecom, contact center, and other mediums into one manageable system. These vital capabilities, alongside a variety of third party applications, provide clients with flexible services that cater to the needs and wants of the technology-savvy consumer. NWN Communications is perfect for any client-facing entity such as a call center, and also can act as an intrinsically useful component of internal operations.
One of the most noteworthy aspects of Cisco’s developments is the fact that these options are accessible across multiple platforms. As consumers and entrepreneurs increasingly use services while on the move, the need for flexible mobile-based systems has grown. This need is fully addressed through this ground-breaking software, which places an emphasis on the ease of use and mobility of applications intended for both internal and external operations. Now entrepreneurs can contribute to meetings from afar through video conferencing on their mobile devices, while customers can easily access company representatives through a number of mediums while simultaneously relaxing on a beach one hundred miles away.
Architecting flexible cloud solutions has been the focus of much of Algo’s efforts over the past few years, and we are pleased to be partners with forward-thinking developers such as Cisco. Evolution is constantly occurring as business interactions move from being centred around voice and email communications to focusing on video and messaging as well as a mixture of both. Regardless of which direction this technology goes, Algo plans on moving with it, and we shall continue to shape the future much like these systems shape how business is conducted.