Have you ever skipped or ignored a software update when prompted by your computer or other device? It’s easy to push these things aside because we are too busy or can’t be bothered. We delay updates by hours, days, or indefinitely because there doesn’t seem to be, at first, any negative outcomes to this behaviour.
Software updates might seem to “get in the way” or may seem to be a “nuisance.” Just like individual users, businesses might have the same attitude towards important software updates. Old or “broken” software can cause problems and even result in communications outages.
Software bugs are in the top 5 leading causes of outages. Almost 70% of such outages are completely preventable.
Don’t: Assume updates or upgrades only need to happen when something is “broken.”
Do: Update all software in a timely and regular manor to prevent issues later on.
Software companies release updates to fix products already in the marketplace. Companies are sometimes hesitant to apply them, even when prompted. These “fixes” prevent breakdowns in communication systems as well as communication outages and disasters.
Ignoring vital software upgrades will cost your business money, as the average outage costs a company almost $2700 per minute. Companies that are “software savvy” regularly update and employ an active patch management system that deals with issues. It’s best to upgrade as soon as possible. Large upgrades may take time and planning in advance to reassure that there are no service interruptions while these important software updates occur.
Don’t: Treat hardware and software as two separate worlds.
Do: Consider hardware and software as interlocking tools.
Avoid software bugs by keeping your systems current with updates and patches. Staying “current” means taking a look at both software and hardware systems together and allowing them to work together and support one another.
Know your hardware’s lifecycle information and the vendor’s End of Manufacturer Support so that you can update your hardware when needed so that it compliments the changing software. Sometimes, the hardware may be supported while the software is not. Understanding both of these areas is vital to smooth
IT departments should plan to update their infrastructure to modern standards approximately every 4-5 years.
Don’t: Blame the software company.
Do: Take advantage of updates to make software run better and provide better tools and services.
Software upgrades are made to improve services and tools – and customers will see the improvements. Static analysis testing, testing code coverage, code reviews and automated regressions help to continuously improve client experiences. Product quality will continue to improve through regular updates.
Feedback from clients and customers supports this strategy, which means that investing in upgrades and patches – with time and money – pays off quite quickly. Be sure to take proactive measures to incorporate upgrades to your software regularly in order to glean the benefits of this strategy of moving forward.
For all your business communication needs, Algo Communication Products can help you. Give us a call and a specialist will be happy to assist you.